What just popped into your head? When you think of cold drinks coco-cola, Fanta, Pepsi, right! Companies create unique tag lines or logos that are easy for the customers to remember. Brand Awareness- Brand awareness is nothing but tells how familiar your target...
Online review websites combined with customer satisfaction surveys can help you to know about how you’re serving your customer. Many companies may make mistakes by assuming that they are quite interchangeable but the fact is that customer satisfaction surveys and...
Designing a survey questionnaire is a little difficult task because gathering all important information from the respondents from a small survey is a challenging task for a research marketer. Most of the surveys are not even complete without asking few questions about...
What is the Net Promoter Score (NPS)? Net Promoter Score is a renowned tool used by organizations to determine the customer satisfaction level that their products or services provide to them. The organizations use this tool to determine the level that the customers...
